Frontline employees are increasingly shaping how organisations think about engagement, communication, and empowerment, especially as workforces become more dispersed. While conversations around remote, hybrid and office-based models continue, frontline workers have been dealing with the realities of decentralised, non-desk environments for years.
In this article, Wyzetalk CEO Merel van der Lei reflects on what businesses can learn from the frontline experience, and how these insights can help build more connected, engaged and resilient workforces.
Read the full article in Automotive Business Review.
Ready to discuss how to effectively reenergise your organisation's workforce?
“Our initial focus was the HR portal, allowing employees to view their payslips and apply for leave via the platform. However, over the years we have seen the value in the platform for crisis communication, surveys, feedback and more. Our leadership has been impressed with the efficient service and support received from Wyzetalk. The platform performs well, and employees are happy to have an improved employee experience. I can recommend Wyzetalk as a strategic partner for any business and look forward to what our future together holds.” — VP of Human Resources, Global Energy Giant