Respond fast, communicate clearly. Keep your frontline workforce connected when it matters most.
Reach your entire workforce in seconds with time-sensitive updates, emergency check-ins, secure chat and more across mobile, app, SMS or USSD.
No business is immune to crises. Whether operational, reputational, or environmental, disruption can strike without warning. How you respond can shape outcomes for people, performance, and brand trust.
From zero to misaligned messaging and delayed responses, crises highlight the cracks in communication systems. Effective crisis management starts with recognising and addressing these gaps before they widen.
A dispersed workforce
No communication tools, or disconnected ones
No real-time updates and inconsistent information, leading to confusion or inaction
No clear way to segment information to the right audience at the right time
Resourcing issues during emergencies
Loss of employee trust and brand reputation after the crisis passes
Send time-sensitive messages instantly via SMS, push notifications, or integrated platforms like WhatsApp to ensure critical updates reach every employee fast.
Tailor messages by location, department, or role to ensure the right people get the correct information at the right time, without overwhelming the rest.
Quickly check on staff well-being and confirm safety status. This is especially useful for dispersed or vulnerable teams during large-scale disruptions.
Give employees a way to respond, report incidents, or ask questions so leadership can get a clear picture of what’s happening on the ground.
Assign, track, and coordinate shifts and other tasks to keep operations moving and reduce confusion in high-pressure moments.
Connect seamlessly with existing emergency response or HR platforms to streamline workflows and ensure alignment across teams and tools.
Ensure every employee gets the information and support they need, when they need it, minimising harm and supporting mental health throughout the crisis.
Faster communication means faster decisions. Real-time updates and alerts help teams act quickly and prevent minor issues from escalating.
A confident, clear response in times of uncertainty reassures your workforce and shows that leadership is present, prepared, and people-focused.
Accurate, timely communication helps organisations demonstrate a duty of care, reducing risk exposure and strengthening legal and compliance outcomes.
Stakeholders notice how you respond in tough moments. Proactive, transparent communication helps maintain credibility with employees, customers, and the public.
With the right tools and coordination in place, operations can adapt quickly, minimising disruption and getting teams back on track faster.
Leading global mining company
