About this research

Read : 15 Minutes
Published : 09 April 2021
Expiry Date :  
Analyst : Simon Jacobson, Dana Stiffler

“Intensified digitization and a manufacturing workforce struggling to adapt to new ways of working is a recipe for variability. This research helps supply chain and manufacturing operations leaders balance technology and workforce development when cultivating future factory workforces.”

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According to us, why read this report?

  • Get research-based insights into frontline factory worker use case and behaviour patterns and how to use these to inform your strategy for employee experience.
  • Get insights into the chasm between senior, tech resistant employees and their younger, more tech savvy counterparts and how to bridge this gap to improve the overall employee experience and improve operational efficiency.
  • Get short-, medium- and long-term recommendations that will help build a successful strategy to create a connected frontline manufacturing workforce.
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Key finding.

“Digitization in factories is intensifying while operational know-how fades.”
- Gartner

Gartner, Innovation Insight for the Connected Factory Worker, Simon Jacobson, Dana Stiffler, 9 April 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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