Wyzetalk Recognised in Gartner® Cool Vendors™ in Human Capital Management: Supporting Human-Centric Employee Experiences.

gartner cool vendor 2022Wyzetalk has been named a 2022 Gartner® Cool Vendor™  in a recent report titled ‘Cool Vendors™ in Human Capital Management: Supporting Human-Centric Employee Experiences.’

According to the report, “Disappointing employee experiences can lead to stress and, increasingly, attrition among employees. Application leaders need to evaluate and invest in HR technology innovations to deliver more human-centric experiences for all types of workers.”

As HR departments come to grips with the ‘new normal’ that is the result of a combination of factors, including the post-pandemic workplace, The Great Resignation, socio-economic shifts and global disruptions, many are moving towards a more personal and human-focused approach. For organisations that are looking to stem the tides of mass staff turnover, worker dissatisfaction and the general sense of malaise, adopting digital technologies that improve the employee experience is becoming more commonplace.

We believe that Wyzetalk has been recognised by Sam Grinter and Ron Hanscome as employee experience specialists for providing those on the frontline with the tools and technology, at their fingertips, to better their day-to-day work lives.

We believe that the Wyzetalk digital employee engagement solution has been recognised by Gartner® for providing frontline workers without access to computers or email addresses with two-way communication channels and the ability to provide feedback, as well as vastly improved onboarding, reporting capabilities and a sense of connection to their leaders and their organisations as a whole.

Despite being the heartbeat of many an organisation, frontline employees are often the least considered when it comes to the employee experience. At Wyzetalk we understand this, which is why we are committed to connecting frontline workers, particularly in emerging markets. Our employee experience platform is a scalable, three-channel (USSD, mobi and app) solution that can be operated on both smart and feature phones, and has been designed to enable and empower those on the frontline who are often far from HQ. The Wyzetalk solution has also been designed to integrate with existing systems so organisations can run their operations seamlessly.

We are also unique in that we offer our clients the option of self-service as well as the expertise of our Professional Services team. Clients who utilise our Professional Services benefit from our vast range of expertise and experience. Strategically planned, customised campaigns, created content and in-depth reporting and analysis from the platform are just some of the features we offer.

“We are extremely proud to have been recognised as a Cool Vendor™ by Gartner®. At Wyzetalk, we are committed to improving the lives of frontline workers so that they can thrive, and that their organisations, and ultimately society, thrive too,” said Wyzetalk CEO and co-founder Gys Kappers. “It is our goal to create a leading global digital employee experience solution that connects companies to their frontline workforce, drives innovation and improves overall business performance.”

To access the full Gartner® Cool Vendors™ in Human Capital Management: Supporting Human-Centric Employee Experiences report, fill out the form.


The GARTNER COOL VENDOR badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner and Cool Vendors are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.