Use case

In the QSR industry, communication between management and staff typically relies on word-of-mouth through the store manager. Notice boards and posters are often outdated by the time they reach employees. The environment is pressured, the hours are long, and non-desk workers on the ground are often the last to find out about company news or product updates.

Our approach

We enable internal comms teams to send relevant communication directly to each employee via their personal mobile device. When there is a new sauce that needs to be prepared or a deal promoted, everyone can be informed simultaneously, delivering a better customer experience across the company. Desired behaviour can be encouraged using competitions and leaderboards in a way that’s fun and interactive, and produces positive outcomes.

Quick Service Restaurant Employee Engagement

Vacancies & Refer a Friend

Employees can progress with easy access to vacancy listings, and an incentivised referral program helps to stabilise productivity when attrition is high.

Quick Service Restaurant Employee Engagement

Reward & Recognition

Recognise employees for their work excellence or behaviour, and reward them with airtime or retail vouchers that can be redeemed at participating outlets.

Restaurant Employee Engagement

Induction & Training

Fast track new recruits and get them up to speed quickly on culture and values. Deliver bite-sized information using the micro learning and training functionality.

hungry lion employee engagement

Hungry Lion Case Study

07 January 2019

One of Africa’s favourite quick service restaurants and best-loved chicken brand, Hungry Lion has a head office in Cape Town with most employees working in dispersed urban and rural locations across the continent.

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