Each mobile community is different, and a customised solution is tailored to meet the unique requirements of each client. Here are some of the ways in which leading companies are using our platform to communicate with their workforce.
When thinking about the kind of communication your workforce might be interested in, best practice suggests starting with the basics. Regular messages from the CEO go a long way towards helping staff feel informed and cared for, while communicating the latest company news and values are often profound first steps in getting your workforce connected.
The employee experience for non-desk workers can be like having HR in your pocket. Workers can view leave balance and apply for leave on their personal mobile phone. Payslips can be delivered instantly and standard policies and procedures can be made available at the click of a button. Even job vacancies, learning and development and reward and recognition programs can be introduced through our solution with the ability to track activity and performance on an individual level.
For most large organisations, profitability relies heavily on operational efficiency. By digitising schedule management, everyone has access to the latest schedule and receives change alerts so they need never miss another shift. Production dashboards can be displayed in the mobile community in real time, so if the team is falling behind, they can work together to catch up. New recruits can get up to speed quickly by receiving induction and training information while onsite.
Health & Safety
There are a number of ways to ensure health and safety protocols are recognised and adhered to by making relevant information easily available to employees. Lost Time Injury (LTI) statistics can be made available and Personal Protection Equipment (PPE) can be ordered directly via the mobile community. Health and safety campaigns can be created and scheduled, and health and safety tips as well as critical safe behaviours shared to relevant users.
Feedback & Surveys
One of the most powerful features of the Wyzetalk solution is the ability to gather feedback quickly and accurately. Because it’s received digitally the results can be extracted and segmented, providing insights on both macro and micro level. This functionality has proven to be really useful for business areas such as measuring culture and sentiment, problem or incident reporting, anonymous tip-off lines, ideation and business improvement ideas or to update personal info.
Team engagement is an effective tool for building morale across the organisation and encouraging healthy competition between business units. Employees can recognise peers and be recognised and rewarded for their effort. The pulse feature is a real-time feed of posts in the form of comments or photos that can be uploaded by employees. The post can then be liked and or commented on by other users. Pulses are highly configurable and can be open at certain times or for a campaign period, with moderation capability.
Personal well-being affects every area of life, and there are a number of simple ways to support employees while improving productivity. Our customers are seeing positive results by sharing advice around topics such as health and fitness, indebtedness, and running wellness campaigns and awareness days. With the ability to import HR data, it’s easy to send a congratulatory message to each employee on their birthday.
External Community Engagement
Working in remote, dispersed locations influences the workforce in many more ways than simply their job. The external community support provided by organisations to accommodate for this can now be made available each worker’s fingertips. Whether it’s a crisis comms channel for their families, housing developments and medical care info, community investment news, bursaries and learnerships or funding applications, all this information can be made available via their personal mobile device.