retail Articles.
Employee Engagement Metrics Matter
Best-in-class organisations, with frontline workforces, are increasingly adopting employee engagement metrics to evaluate and enhance…
Reframing Employee Engagement in a Post-Pandemic World
Businesses that thrived during the height of the pandemic (and continue to enjoy success) tackled…
Tackling Frontline Employee Productivity
If companies only measure employee productivity as the volume of output of frontline employees’ physical…
Level Up Your Retail Employees with Mobile Learning Systems
Traditional retail companies, for many years, appeared to be immune to the digitisation wave that…
Top Customer Experience Rooted in Great Retail Employee Experience
Retail employee experience refers to a worker’s impressions based on their interaction across all of…
Boost Operational Efficiency by Digitising Workplace Health & Safety
There is little doubt that the implementation of health and safety regulations within a variety…
Employee Wellness: It’s a Win Win!
Improve employee productivity by improving employee wellbeing. Now, employee wellbeing has been the hot buzzword…
Communication: The Cornerstone of Corporate Leadership
The value of effective communication in the business environment is well documented and undisputed. Yet,…
Employee Engagement – it Shouldn’t Be a Hard Sell
It’s widely acknowledged that frontline retail employees have a significant impact on the customer experience.…
Incentives for Frontline Employees
Employee incentive programmes are initiatives designed to attract, engage and retain valuable staff. Not only…